Witap AI serves as an advanced AI Customer Service Bot, offering the capacity to effortlessly incorporate it into your Witap business profile or website. Its primary function is to furnish tailored responses to user inquiries. This is achieved through the synchronization of Witap AI with your pre-existing website, documentation, or knowledge base system, allowing it to proficiently address a wide spectrum of user questions pertaining to your products and services.

To craft a chatbot for your website or knowledge base using Witap AI, you may input your website URLs or documents. These data sources should encompass the specific information you desire your chatbot to possess, enabling it to proficiently respond to user inquiries.

The Witap AI Customer Support Bot is designed to address user inquiries in real-time, thereby elevating user satisfaction and alleviating the workload on your customer support team. Our comprehensive assessments reveal its capability to autonomously manage a substantial portion, ranging from 40% to 70%, of support tickets. This operational efficiency grants your support representatives the freedom to concentrate on tackling more intricate and challenging issues. Notably, this advanced system is driven by ChatGPT, an exemplar among today's most sophisticated language processing models.

1 message credit corresponds to sending 1 GPT-3.5 Turbo message. The allocation of message credits is plan-specific, with the total message credits available under each plan remaining constant, regardless of the number of projects.

The Witap AI customer service bot boasts comprehensive multilingual support, allowing you the flexibility to tailor your bot's language preference within the 'Base Prompt' section of the Testground. As a default feature, our chatbot adeptly identifies and responds in the language corresponding to the user's inquiry. This enables a seamless and effortless communication experience in virtually any language with Witap AI, promoting a truly global and inclusive user interaction.

To integrate the chatbot into your platform, a few essential steps are required:

1. Sign Up: Commence by registering for an account.
2. Source Connection: Establish a connection with your preferred data sources.
3. Bot Training: Train the bot to ensure it aligns with your requirements and expectations.

Once the bot is adequately trained, proceed as follows:

1. Dashboard Access: Access the dashboard.
2. Embedding: In the dashboard, navigate to the 'Embed' section.
3. Script Integration: Copy and paste the provided script code into the header section of your website.

This process will seamlessly embed the chatbot into your online environment, enhancing user engagement and support.

Indeed, you have the option to tailor the visual aesthetics of your chatbot to align with your brand's identity. This includes the ability to modify elements such as the background, color palette, logos, widget icon, and avatar. Additionally, you can infuse a personalized welcome message that greets users as they initiate a conversation with the chatbot. This customization not only facilitates brand recognition but also fosters an enhanced and cohesive user experience.

Certainly, Witap AI provides a white-label solution tailored for customers seeking to seamlessly integrate their chatbot onto their website, all without showcasing the Witap branding. This feature is exclusively accessible through our Enterprise plan, catering to the specific needs and preferences of businesses seeking a discreet and fully branded customer interaction experience.

The duration required for the training of your chatbot is contingent upon the volume of data you furnish for the process. In instances where a substantial amount of data is provided, the training period may naturally extend. Nonetheless, it is noteworthy that Witap AI employs AI-driven algorithms engineered for efficiency and expeditious learning. Typically, the average training timeframe falls within the range of 1 to 2 minutes. Subsequently, once the training is completed, your chatbot stands prepared to field inquiries from your user base.

Certainly, we extend the option of an Enterprise package, tailored to accommodate the unique demands and specialized requests of discerning clients. For further information and personalized assistance, please do not hesitate to reach out to us via [email protected] . Our dedicated sales team stands ready to provide comprehensive guidance and address any inquiries you may have.

Yes, you can contact us at [email protected] and we will respond to you.